Frequently Asked Questions
Add to Cart: For multiple purchases, select your desired quantity and click your cart to check out.
Buy Now: To purchase an individual title, click the Buy It Now button, which will take you directly to the check out page.
If you have any questions about an order that you placed through this website, please contact us at firstname.lastname@example.org
For information about ebooks, please contact Iter Press
Online purchases through our website are securely processed through Shopify.
Shipping is automatically calculated at checkout, based on the weight of your purchase and the shipping address.
These costs do not include any duties, taxes, or clearance charges for international shipping. There are typically no additional charges within North America.
We do not ship to PO boxes.
Please contact email@example.com for any additional information.
To set up a standing order, please click here.
Libraries and booksellers are eligible for a 20% discount on their orders. Please email a purchase order to firstname.lastname@example.org
To request review and/or desk copies, please email email@example.com
Please note that if you are located outside of Canada, the review copy and shipping will be free of charge, however, you will be responsible for any import taxes or duties.
WE ACCEPT RETURNS FROM COLLEGE STORES, RETAIL BOOKSTORES, AND WHOLESALERS.
Books bought in bulk may be returned to the CRRS within 6 months of the invoice date.
Permission from the publisher must be obtained after invoice payment and before returning books; please contact firstname.lastname@example.org for authorization.
No returns will be accepted on books which are out of print or when a new edition or revision of that title becomes available.
The CRRS charges a 10% restocking fee on all returned books. Should the returned books arrive scuffed, stickered, torn, or otherwise damaged, the purchaser will be charged an additional damage fee of up to 40%. Return costs are the responsibility of the purchaser unless the return is a result of our error.
▲ Please send surface mail and mark package and packing slip: GOODS PRODUCED IN CANADA RETURNED. Failure to do so may result in additional charges. ▲
To submit a proposal, please see the “Outline for a Proposal.” For more information, see “House Style Instructions” and “Timeline from Proposal to Book-in-Hand.”