FAQ

Frequently Asked Questions

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How to Order

Add to Cart: For multiple purchases, select your desired quantity and click your cart to check out.
Buy Now: To purchase an individual title, click the Buy It Now button, which will take you directly to the check out page. 

If you have any questions about an order that you placed through this website, please contact us at crrs.publications@vicu.utoronto.ca

For information about ebooks, please contact Iter Press

Online purchases through our website are securely processed through Shopify.

General Shipping Information

Shipping is automatically calculated at checkout.

We do not ship to PO boxes.

These costs do not include any duties, taxes, or clearance charges.

Please contact crrs.publications@vicu.utoronto.ca for any additional information.

Returns

WE ACCEPT RETURNS FROM COLLEGE STORES, RETAIL BOOKSTORES, AND WHOLESALERS.

Books bought in bulk may be returned to the CRRS within 6 months of the invoice date.

Permission from the publisher must be obtained after invoice payment and before returning books; please contact crrs.publications@vicu.utoronto.ca for authorization.

No returns will be accepted on books which are out of print or when a new edition or revision of that title becomes available.

The CRRS charges a 10% restocking fee on all returned books. Should the returned books arrive scuffed, stickered, torn, or otherwise damaged, the purchaser will be charged an additional damage fee of up to 40%. Return costs are the responsibility of the purchaser unless the return is a result of our error.

Please send surface mail and mark package and packing slip: GOODS PRODUCED IN CANADA RETURNED.

Library + Bookseller Orders

To step up a standing order, please follow this link: https://crrs.ca/publications/soes/

Libraries and booksellers receive a 20% discount on their orders. Please email a purchase order to crrs.publications@vicu.utoronto.ca

Review + Desk Copies

To request review and/or desk copies, please email crrs.publications@vicu.utoronto.ca